How are billable pages calculated?
Billing depends on the file type. PDFs are counted by physical page. Presentations are counted by slide. Images are counted one image at a time. Word, text, and Markdown files are converted by content length. Spreadsheets are converted by total row count.
When are credits deducted?
Processing credits are deducted when a job completes successfully.
What happens if parsing fails?
Failed jobs don’t consume processing credits.
Do credits expire?
Processing credits expire 3 months after purchase. Plan your purchase around the documents you expect to process during that period.
What payment methods do you accept?
We accept all major credit cards through Stripe, including Visa, Mastercard, and American Express.
Can I get a refund?
Contact team@knowhereto.ai for refund requests within 14 days of purchase.
Are taxes included in the estimate?
This calculator estimates page-processing costs only. Contact our team to confirm applicable taxes and invoice requirements before purchasing.
How do I get started?
Start a free 14-day trial. No credit card is required. Get your API key and try Knowhere with your own documents.